Job Description

When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife. What you'll be doing... At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities. Responsibilities: The Sr Manager covering the VVO Comp and Incentives team will lead and manage overall performance management. Your team will be responsible for identifying strategic ways to incentivize employees to drive business objective. You will have an analytical mindset and leverage a data-driven approach to optimize current tactics and stay on top of the latest performance and trends. You will own and deliver on Performance Acceleration by: Aligning and driving field performance with outlier management and shrinking performance gaps. Focusing on compliance reporting and behaviors to accelerate performance and hold partners accountable to standard performance measures. Leading centralized Coaching which includes the framework design and focused approach into AI Coach in support of intricacies needed by channel. Delivering partner coaching program focused on business outcomes. Target setting. Developing and executing partner and agent compensation model to deliver revenue and loyalty KPI's. Actively keeping a pulse on and drive targets and performance. Understanding the current state of the business, prospect expectations, marketplace demands, and technology. Leveraging and extracting information from text, speech, social media, and cross-channel analytics to better understand the root cause. Converting data into meaningful storyboard presentations. What we're looking for... You believe that solid data should be behind every important decision. You are a numbers person but you also have a strategic mindset. You have a knack for understanding and visualizing just the right way to share data and practical insights so that people can understand. Most importantly, you are able to create actionable programs based on what you learn from the data. You'll need to have: Bachelor's degree or four or more years of work experience. Six or more years of relevant work experience. Even better if you have one or more of the following: An MBA or Advanced degree in statistics and business analytics. Eight or more years of relevant analytical work experience. Strong people leadership, development, and performance management skills. Proven ability to promote the importance of data driven decision making. Excellent analytical, organizational, written, and verbal communication skills. Experience with communicating data to executive levels. Proven ability to oversee needs assessment, make recommendations, execute change and drive consistent performance improvement. Proficiency in either the G-Suite or Microsoft Office document-related applications. Proven ability to manage deadlines and multiple/simultaneous, highly complex, cross-functional projects/initiatives. Ability to work constructively and positively within a team environment even under pressure or stringent deadlines. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours: 40 Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. #J-18808-Ljbffr

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