Job Description

Job Description

Job Description

Description:

Dogtopia (BKBM LLC), the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized individual to be the star of our playroom as a Canine Coach. Extensive training is provided for this position and we have both morning and afternoon part-time positions available.
Core Competencies:

• Consistent and timely attendance
• Ability to learn dog recognition
• Completion of all E-learning platforms
• Meal recording
• Proper control of all dogs in all rooms
• Ability to help in Grooming tasks
• Safety is always number 1!

Have Fun on Camera!

• Maintain control of large groups of dogs
• All rooms are equipped with cameras for pet parents to stay engaged
• Caring for all furry friends as if they were a part of your family
• Keep data accurate with current dogs
• Engage, Play and Enjoy the furry friends!
• Understanding our Dogtopia-isms
• The rules by which we, as Dogtopians live by are:
• We LOVE life unconditionally like a dog.
• We STAY loyal to our pack.
• We CHASE the absolute highest standards of safety.
• We PLAY to our fullest potential.
• We TREAT every day like It’s the Most Exciting Day Ever!

Health and Grooming

• Will learn how to perform grooming tasks such as baths and nails, ear and teeth cleaning
• Will learn how to identify dog breeds and behaviors
• Report dog scuffles right when they occur for safe wound cleaning if needed
• Work with team to assure our Quality of Care sets the standards for dog care

Clean and Safe Environment to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete

• Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards
• Inventory management of cleaning, dog and First Aid supplies
• Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues

As the Canine Coach you are responsible to work closely with our furry friends in creating a safe and fun environment while still setting the highest standards and satisfaction of our customers.

Primary Responsibilities:

• Supervising the dogs in the playrooms
• Ensuring all play by dogs are safe and friendly
• Cleaning after the dog's urine and feces
• Correctly and safely removing and putting on dog collars, harnesses, etc.
• Take dogs from the owner to enter the playroom or take dogs from the playroom to return to their owner
• Communicating any dog health or safety issues
• Administering food and medications
• Maintaining a clean and sanitary facility
• Perform Meet and Greets to a high standard (dog temperament tests)
• Perform cross-trained duties to a high standard whenever needed (front desk/bathing/rover)
• Additional projects or tasks may be assigned as needed to support the team, facility or clients

Qualifications:

• Must be able to respond quickly if a scuffle breaks out
• Must be confident around all dog breeds and sizes
• Must love dogs
• Ability to spend up to 100% of work time standing
• Ability to work flexible days and hours, including holidays and weekends
• Ability to work cohesively with others in a fun, fast paced environment
• Strong customer service skills
• Ability to “own” a room of dogs

Personal Characteristics:

• Detail oriented
• Quick thinker
• Emotionally intelligent
• Outgoing, enthusiastic by nature
• Excellent communicator
• Strong observance skills
• Strong multitasker
• Confident

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