Job Description

Job Description

Job Description

Salary: $55,000 annually

Starwood Pet Travel has an immediate opening for a Licensed Customs Broker to assist us with all US Pet Imports. This position is 100% remote 

Job Responsibilities:

• Guides customers through customs requirements and processes by preparing and submitting documents, determining tariff and duty payments, tracking shipments and using the tariff coding system to classify shipments.
• Prepares and ensures all government (U.S. and other) required forms and information is compliant and appropriately provided to relative parties.
  
• Resolves customer problems accurately and professionally.
• Helps importers understand and meet the rules and regulations put in place by the federal government
• Educates clients about customs regulations, international tariffs, shipping restrictions and insurance requirements.
• Works closely with other departments including sales to pursue new sales leads
  
• Works with Customs to resolve problems and remains current on all import regulation changes and updates
  
• Performs additional duties as assigned by management

Education and Experience: Must currently hold an active U.S. License as a Customs Broker.

Knowledge, Skills and Abilities: Accurate and sufficient data entry skills. Ability to handle a variety of functions in a dynamic, cross-functional environment. Able to quickly learn new accounting software packages. Willingness to sign a non-compete/non-disclosure agreement.

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