Job Description

Salary:$80000 - $85000 / yearWhat makes FLIK clickWhat makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job SummaryWorking as a Meeting and Event Planner, you are responsible for Guest Services for a Conference Center. You will manage a team of coordinators and receptionists. You will be responsible for ensuring guest’s needs are met with high level of customer services. Additionally, you will be responsible for the following:Key Responsibilities:Plans and communicates to all departments the expressed need of the customerWorks directly with the Sales Training Department to ensure that all details of their trainings/meetings are arranged and space reserved appropriately. Constantly communicates with them to keep abreast of changes, additions and customer commentsActs as a liaison between the Conference Center and all customersPrepares all group service orders by using room reservation softwareWorks closely with the Audio Visual & Conference Services Departments to ensure room set-ups, A.V. needs, and special requests.Works closely with the Food & Beverage Department for food quality, menu maintenance and assessing customer feedbackAssists the General Manager in analyzing all aspects of theTraining Center operation and reports back on any aspect that does not seem to be functioning properlyAssists the General Manager in analyzing and creating quarterly Operational Review reports including PowerPoint slides and compiling data from the space management systemPreferred Qualifications:Bachelor’s degree preferred but not necessary if candidate has related conference services experienceHave a least two years hotel or conference center experienceAbreast of industry trendsSuperior quantitative, oral and written communications and problem-solving/strategizing skillsExcellent overall computer skills with advanced knowledge of Excel and PowerPointProactive mindset to anticipate and support changes in our businessConformity to the highest standards of personal integrity and ethical behaviorExceptional customer service abilitiesApply to Flik today!Flik is a member of Compass Group USAClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.Applications are accepted on an ongoing basis.Flik maintains a drug-free workplace.Associates at Flik Hospitality are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Req ID:1359423Flik Hospitality GroupJEANNE M LANE[[req_classification]]

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