About the Company
BestLife Holdings, Inc. (BestLife) is the global leader in the Performance Health Age Management industry. With over 200 million men and women over the age of 30 in the US experiencing common but overlooked or under-treated health issues related to aging, we are laser-focused on building a category-defining platform that enables healthy aging at scale.
Cenegenics, the leader in longevity medicine designed to reverse aging, is the company at the core of the BestLife portfolio. Sitting at the intersection of data, technology and metabolic science, its foundational offering is a comprehensive whole body analysis coupled with a highly personalized Performance Health Age Management membership program designed to help men and women achieve their peak cognitive, physical and metabolic health. In 2024, the company will be celebrating 27 years of service for 43,000+ people.
About the Role
The Patient Experience Coordinator (PEC)/Office Manager is the initial point of contact for our patients. The primary role is to ensure our patients have an exceptional 5-star experience. The PEC assists patients by providing clinical and business office support, as needed. This position is administrative in nature. As such, the PEC is responsible for tracking and scheduling consultations for follow up appointments, meeting with Center physicians, health performance coach and Patients, answering phones, emails/texts, ordering patient lunches and assisting in the closing-out of consultations to deliver a seamless client experience. The PEC supports Center Key Performance Indicators (KPIs) as it relates to the business and sales/retail components, processes patient requests and maintains/updates files with Electronic Medical Record (EMR).
What you will be doing
What you bring to the table
What we value
Investments in your health
BestLife is an Equal Opportunity Employer
BestLife policy is not to discriminate against any applicant or employee based on actual or perceived—or association with others of an actual or perceived—race, color, religious creed, sex or gender, national or ethnic origin, age, physical or mental disability, medical condition (including pregnancy, childbirth, and related conditions), genetic information, gender identify or expression (including transgender status), sexual orientation, marital status, veteran status, citizen or immigration status or any other basis protected by federal, State, or local laws. BestLife also prohibits harassment of applicants and employees based on any of these protected categories.
Pay range for this role is targeted at $25 - $28/hour in Coral Gables/Miami area. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
BestLife participates in E-Verify
Not sure if this is you?
If you don’t meet 100% of the above qualifications, you should still consider applying. We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
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